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How to get Verizon and AT&T data-cap fees waived during the pandemic

Illustration of $100-dollar bills being sucked into a broadband network.

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Verizon Wi-fi and AT&T say they’re every waiving mobile-data overage prices to help customers deal with the coronavirus pandemic, nevertheless the prices might not be waived mechanically. As a substitute, Verizon and AT&T prospects should contact the carriers’ buyer assist and say they’re experiencing pandemic-related financial hardship to get the prices dropped.

Not like Verizon and AT&T, T-Mobile and Sprint are providing customers limitless data all the means by the pandemic with out requiring them to contact buyer assist. T-Mobile launched on March 13 that it’s upgrading all customers on restricted plans to limitless smartphone data (besides roaming) for 60 days. Sprint, which is being obtained by the use of T-Mobile, launched the comparable day that it’s doing the comparable.

Verizon launched its overage-fee-waiver program in a press liberate Monday and launched details on the way it’ll work in a FAQ:

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