The number of PlayStation Plus subscribers has fallen by almost two million since Sony launched its revamped subscription service in June.
According to the company’s latest financial report, Sony’s PlayStation Plus multi-subscription service has gone from 47.3 million at the end of June to 45.4 million in the three months prior to September 30, which represents a decrease of 4%.
Sony has highlighted that the ratio of players subscribed to the service is significantly higher on PS5 than on the PS4 console of previous generation. In response, Sony’s management plans to speed up the adoption of PS5 hardware to “regain this engagement from users in the future.”
The number of active users on PlayStation Network also decreased by one million in the last quarter, up to 102 million players.
Although their numbers have dropped in the digital realm, Sony has done well when it comes to PlayStation 5 hardware. The company has announced that it has already sold more than 25 million units, and has been able to produce approximately 6.5 million new PS5s in the three months leading up to September 30.
Sony announced the renewal of its PlayStation Plus service in March as a subscription somewhat akin to Microsoft’s Xbox Game Pass, but didn’t complete the rollout until June, when the three new tiers arrived in Europe, Australia and New Zealand.
While the Essential tier is essentially the same as the original version of PlayStation Plus (allowing users to play online and grant monthly games at no additional cost), the Extra and Premium tiers add a full library of games.