Ten Spa Business Marketing Strategies to Get More Clients


When you own and operate a spa, one of the best ways to increase revenue is through effective marketing. Marketing your business outside the walls of your establishment is just as important as advertising inside. If you want new customers to find your business and come back again, you need an innovative idea that will help you reach a wider audience.

Businesses that don’t spend money on marketing are often left wondering what it would be like to have customers walk through their doors instead of passing them by each day. There’s so much you can do in this respect. Here are ten effective spa marketing ideas for your business’s success.

1. Improve Your Spa’s Online Visibility

Starting with the basics, you need to make sure that your online presence is strong. The more people who search for you, the more likely they are to find your business and contact you. Everything you do online should be focused on helping potential customers find what they’re looking for and get in contact with your business.

Make sure that your website has an eye-catching design and is easy to navigate. Social media posts should have a clear call to action so that people can easily follow through when they’re interested in what you have to say or browse through your services.

Don’t forget about other marketing opportunities either! Print flyers, reach out to local businesses, attend events, and consider starting a blog—all of these things will help strengthen your online presence. Even if you decide not to go this route, it’s still important to update social media as frequently as possible so that people see new content regularly.

2. Use Social Media to Market Your Spa Business

Social media is a great way to promote your business because you can reach a wider audience. If you can get people talking about your brand on social media, it’s never been easier for them to find your business.

One of the best ways to market yourself on social media is by posting pictures of your spa’s beautiful views and services on pages like Instagram and Twitter. These posts should be tasteful and easy to share so that anyone following these pages will want to come to visit your business.

Another great way to market yourself through social media is by using hashtags that are relevant to your industry or location. For example, if you own a spa in Arizona, you could use the hashtag #spaarizona or #spasaguayo when posting pictures of your products and services. Another option would be #spasaprivategetaway.

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You could also post photos when talking about how you take care of each client and how much they mean to you. Over time, this will help build up a loyal following who will want more information about what makes your spa unique and what they can expect when visiting down the road.

3. Make Use of Video Marketing to Promote Your Spa Business

Since the introduction of smartphones, video has become a powerful marketing tool. Most consumers watch online videos on their mobile phones and tablets. By embracing video marketing for your spa, you will be able to engage with customers and get them excited about what you have to offer.

With this in mind, try adding a short video to your website or social media profiles that include information about your business’s services and amenities. Not only would this help boost customer engagement on your website, but it would also increase the likelihood of getting more search engine traffic from Google and other search engines as well.

Another way to use videos is by having a wellness retreat for clients. Hosting a retreat for your spa’s clients is an excellent way to show them you are committed to their overall health and well-being.

The problem? It can be expensive to host these events, so consider using creative ways like hosting workshops where people can make healthy living a part of their lifestyle instead of just cashing in for event costs.

4. Provide Customers with Appealing Spa Treatment Packages

Offer a spa service bundle that includes several services. For example, if you provide a facial, a manicure, and a haircut, you can offer the customer a package deal for $50 to $100. The customer gets more value for their money and is less likely to leave your business without receiving the total package.

Give customers a discount when they refer friends to your spa. One way to get new customers is to give them discounts on their first visit when they bring friends in with them or refer friends to your business.

This incentivizes your current customers to help spread the word about your business and enables you to reach new clients who are even more excited about visiting than those who already have.

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Offer free gift cards. Free gift cards might be able to entice people into coming into your business and trying out the services that you offer. If it’s not something that will affect their bottom line, like products or treatments, then it might be worth giving away free gift cards.

If they take advantage of the card, it might encourage them to come back again later on and purchase something that they didn’t know they wanted in the beginning.

5. Use an Online Scheduler to Manage Your Spa Reservations

One of the best ways to increase business revenue is through an online scheduler for your spa. This can help you develop and maintain relationships with potential clients who are often looking to book appointments in advance. With this service, you have the opportunity to capture their information and schedule their appointment directly on your website or social media.

Once the appointment has been scheduled, send them a confirmation message that asks for payment information for their first treatment. Monitoring your scheduled spa appointments will help you determine which treatments are most eagerly anticipated by your customers and let you plan accordingly.

6. Make a Good Impression By Developing an Outstanding First Impression

A good first impression is essential, but it’s especially crucial for businesses that cater to an upscale market. There are several ways to do this. For example, spa marketing ideas like offering special discounts or hosting a grand opening party can help establish your brand as one that’s worth visiting and coming back to again and again.

Another effective way to give the right impression is by using infographics and videos in advertising. Creating engaging content that helps customers understand what you offer will allow them to make an informed decision about whether or not they want to come in for a visit.

7. Make Connections with Local Companies

If you own a spa that offers waxing, skin treatment, or massage services, it helps to partner with businesses in the area. It’s a win-win situation because your customers can benefit from their experience as well. They will be able to get discounts and special rates on products, services, and treatments that they purchase from you.

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8. Use Testimonials to Improve Your Credibility

One of the most powerful marketing strategies for a spa is promoting customer testimonials. When a potential customer looks at a website and sees these reviews, they will want to come in and try out the services for themselves.

Customers who are happy with their experiences will more than likely tell others about them as well. This type of marketing strategy will increase your business’s credibility and start the conversation in a positive direction.

Additionally, when you have satisfied customers that have written good reviews on your website, you can use their feedback to improve your business. You can also use social media to promote testimonials as well. Make sure you post them on Facebook, Twitter, or Instagram so that your followers can see them too!

9. Create and Manage Customer Loyalty Programs

Customer loyalty programs are a great way to offer members incentives for coming back. These programs often include discounts and freebies, which encourage members to see you again. You can set up a loyalty program for your current customers or for those who haven’t been to your spa in some time.

If you want to keep a loyal customer base, make sure that your program is interactive and has rewards as well as competitions and giveaways.

10. Selling and Marketing Spa Gift Cards and Certificates

Some customers don’t have the money to spend on your services but are still interested in supporting your business. If you sell gift cards and certificates for services, customers can choose how much they would like to spend on a gift card or certificate instead of spending that amount on one service.

If a customer has the money to buy one service, they can purchase a gift card or certificate and use it whenever they want.


As you can see, there are several marketing strategies that you can use to increase your business and get more customers. You don’t have to implement all of these ideas at once, but try to implement as many as possible to see the best results.

Remember to track your progress so that you can see what’s working and what isn’t. With the right marketing strategy, you can take your spa business to the next level!